Our leadership training focuses on the actions that advance the skillset, capabilities, and confidence of leaders. At thinkCOMPASS, we understand that the development of your leadership team is a critical investment in the continued growth and stability of your organization. We have the experience, expertise, and passion to help you develop and deliver high-performance leadership skills training across all levels of management including front-line managers, matrix leaders, senior leaders, and executives as well as future leaders.

• Tactics to lead with purpose and inspire team members in an impactful manner
• Efficient processes for identifying and effectively communicating team goals
• Non-verbal leadership ques like body language and confidence to establish respect and integrity
• How to identify and leverage networking opportunities
• Effective navigation of office politics
• Strategies to establish psychological safety with team members
• Increasing emotional awareness and identification of triggers for better self-expression

Behind the success and failure of teams, lies team culture. But, what exactly is culture? How and why does it contribute to success and failure? Often these seemingly unimportant aspects have the greatest effect on the outcomes of group tasks. Your recognition of them enables you to form, join, and lead teams more effectively. You also come to appreciate the role of ritual and symbols in the daily operation of teams, as well as in situations of change and crisis. Knowledge of the ideas and information in this class enables you to be a better team player and a more effective team leader. Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate, and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, we will help you understand the problems that hurt productivity, and gives you tools for creating positive change. We will guide you through creating the ground rules and structure needed to set your team up for success.

Leaders will learn:

• Emotional intelligence to effectively manage teams and problems
• Ways to limit employee turnover through effective mediation techniques
• How to diagnose performance problems and identify the correct solutions
• Effective delegation and motivation skills
• Techniques to inspire others towards their best performance
• How to foster a comfortable work environment that deals with conflict and overcomes problems
• Appropriate communication of difficult conversations
• Strategies for changing thinking patterns towards more creative and inclusive solutions

Team members and employees will learn:

• Cooperative thinking
• How to build trust through coaching and counselling skills
• Where their talents fit within the organizational culture desired
• Ways to limit conflict between their coworkers
• Techniques for managing priorities to create a steady flow of work between team members
• Team communication skills to ensure efficient collaboration
• A clear understanding of expectations
• The importance and proper communication of constructive criticism

Through our guidance, your organization will gain the skills to diagnose issues such as conflicts, groupthink and lack of commitment in your team before they get out of control. This offers frameworks to adjust team behaviors and get the best performance out of your people. You will also understand frequent obstacles for common team types, such as start-ups and virtual teams, and learn solutions tailored to each one.

Your organization will learn and develop the following skills:

• Identification of conflict, groupthink, and commitment issues and the correct path towards resolution
• Techniques for inspiring and motivating team members
• How to build trust within the organization or team
• Effective communication skills and workflows to arrive at solutions
• Delegation and inter-team management skills
• How to efficiently manage virtual teams and meetings
• Opportunities for employees to utilize the full breadth of their unique skillset
• How to build effective teams and identify the most effective members
• Frameworks and relevant KPI’s for measuring team performance

As a management consulting firm thinkCOMPASS specializes in advising communities on how best to adopt a more proactive approach towards economic development and investment attraction. Through research and analyses we provide market and sector intelligence and discuss development trends that communities can leverage to attract their fair share of new investment while helping to retain and expand those businesses that they already have. thinkCOMPASS approaches economic development training with the objective of educating participants on the importance of activity in municipalities, constituencies, and regions rather than awaiting aids and funding to propel development.

This encompasses added micro-economic actions at the local level to complement macro-economic measures at the national level. Drawing from our years of experience in the international markets, and managing foreign investors, our approach is to closely examine communities to identify their strengths, weaknesses opportunities and threats (SWOT) from the perspective of the potential investor. Using this information, we develop the community’s unique value proposition (UVP). We then advise communities on how they can best leverage their UVP to strategically position themselves to successfully compete for investment and gain footholds in new sectors and markets.

The following principles and learning points outline the content focused on in the training program:

• Support business attraction, retention and expansion
• Promote the growth of the year-round local economy
• Support sustainable economic diversification with minimal environmental impact
• Create employment opportunities for residents
• Attract or increase investment into the community
• Increase the municipality’s tax base to support public infrastructure and services
• Improve the quality of life for permanent and seasonal residents
• Expand visitor and tourism activity
• Build and sustain collaborative partnerships at the community level and with the public and private sector
• Position the municipality to anticipate future development needs and opportunities
• Ensure recommendations are financially sustainable for stakeholders, including taxpayers

The advent of social media and the breakneck speed at which it has gained its popularity has left many businesses unsure of where to start, others jumping in blindfolded and a few stragglers yet who hope that the social media trend will blow over (It’s not).

These programs offer specific training in the various areas of social media so that your business can stay up to date on trends, make genuine impressions, and interact meaningfully with your customers with engaging content.

• Development of strategies for genuine user interaction
• How to create engaging content catered to user audience
• The unique benefits of different social media platforms
• Formulation of effective posting schedules
• How to organize content in a visually appealing manner
• Developing and communicating brand identity through consistent content
• Methods of analyzing campaign and overall performance
• How to use data to understand your key audience
• Strategies for growing user audience